"We appreciate that they spent time understanding our culture, the nuances    
 of our industry, and our strategy as they develop solutions for our workforce."

- Charles Starks | President and CEO, Music City Center 



Great teams don't just happen.

They're built.

Our philosophy - a true 360-degree approach to workforce development - includes new hire selection and on-boarding, compensation strategies, performance management, employee benefit programs, and compliance. Holistic, efficient, and effective, it's all about helping you build a culture that activates high performance teamwork.

In fact, it’s the way we have ensured success for the highly diverse roster of companies and organizations with whom we partner across the country. Since we opened our office headquarters in Nashville, Tennessee, Cushion has been helping businesses enhance talent, reduce organizational expenses, and remain compliant for more than 20 years.

Founder and CEO, Bill Martin, whose background includes more than 30 years in organizational development and 20 years in the U.S. Air Force, leads a team at Cushion that has become known for enterprise-transforming results and exceptional client service.

Cushion has a dedicated and experienced staff of professionals committed to exceptional and value added service. Our team combines people and analytical skills with their strategic competences to help clients achieve their objectives. Cushion’s team of human resource and benefits professionals has diverse experience in creating surroundings favorable to high performance.

Cushion's Core Values

  • Value-Added Service – Implement systems and processes to exceed our clients’ objectives and ensure we have the capabilities and abilities to accomplish the required tasks.
  • Exceptional Customer Service – Exceed our clients’ expectation and bring to life our philosophy that what is best for our client is our single most important concern.
  • Honesty, Integrity, and Fairness – Conduct business in an extremely ethical manner and deliver service to our clients that, in the same circumstances we would demand ourselves.
  • Employee Development – Ensure our team is properly trained and has the tools necessary to accomplish the job. Also, ensure everyone is held accountable as well as treated with the utmost respect.
  • Profitability – Ensure all team members are committed to the vision, mission, core values, and understand how their respective roles specifically link with the accomplishment of them.


Provide customized workforce solutions that drive the creation of healthy and motivated work environments.